Embassy Suites By Hilton Miami International Airport, Miami

My stay at the hotel had its ups and downs. The location was convenient, close to everything I needed, but the cleanliness and towel availability in the room were major letdowns. The staff seemed a bit distant and unresponsive, though the offer of Hilton points was a nice touch.

The hotel rooms were disappointing in terms of cleanliness and being outdated, but the staff provided exceptional service. Overall, there were both positive and negative aspects to consider.

The hotel provided a clean and cozy room with a heavenly bed, although the breakfast could have been better. The front desk staff was exceptionally friendly and nice, creating a warm atmosphere. However, the room given initially was dirty and uncomfortable.

The hotel has a retro vibe reminiscent of Embassy Suites from the 1990s. Despite some persistent odors in the rooms, the staff tried to address the issue promptly. The service was warm and understanding, although there were some mishaps with the room assignment. The location near the airport is convenient but limits dining options. The dining experience at the hotel was a standout with delicious made-to-order omelettes. The pool area was well-designed and enjoyable.

My stay at the hotel was a bit of a mixed bag. The room, although needing a major upgrade, was comfortable, but I faced issues with a broken bed and a leaking ceiling. The service, while starting off well with a pickup from the airport by responsive staff, took a downturn with being placed in a dirty smoking room late at night. The location had its faults, feeling somewhat unsafe, but the dining experience was a highlight despite some inconsistencies. Overall, the facilities were lacking and in need of improvement.