The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Retreat
“The room was incredibly spacious, allowing for a relaxing atmosphere that made it hard to leave!” view full review
Delicious Breakfast!
“The breakfast was not only tasty but also offered a variety of options that suited all appetites.” view full review
Convenient Shuttles
“The free shuttle service to both the airport and cruise port was seamless and made our travel plans effortless.” view full review
Comfy Beds
“The beds were exceptionally comfortable and clean, providing the perfect sleep after a long day.” view full review
General
Non-smoking rooms
Paid Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Allergy-free rooms
Lift
ATM/Cash machine
Electric vehicle charging station
Sports & Fitness
Fitness centre
Golf course
Services
Free airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Jacuzzi
Room features
Air conditioning
Heating
Sitting area
Terrace
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Show more
Location
3974 Nw South River Drive,
Miami,
Florida,
United States,
33142,
Florida
Map view
3974 Nw South River Drive,
Miami,
Florida,
United States,
33142,
Florida
City landmarks
Museum
Wynwood Walls
6.3
km
3500 NW 37th Ave
Casino Miami
950 m
Miami Jai Alai and Casino
900 m
3900 Nw 25th Strret #414
Sixt Rent a Car
1.1
km
Amusement Park
Grapeland Water Park
2.2
km
Southeast Park
740 m
Casino
Magic City Casino
3.4
km
Gallery
Clima Art Gallery
850 m
Event hall
Curtiss Mansion
2.2
km
Stafford Park
1.3
km
Embry-Riddle Aeronautical Univ
1.4
km
Melreese Golf Course
2.5
km
Bethel Baptist Church
1.8
km
Grapeland Heights Park
2.1
km
Golf Course
Melreese International Link Golf Course
1.8
km
Galaxy Casino
1.9
km
Saint Matthews Free Will Baptist Church
2.0
km
2100 NW 42nd Avenue South Terminal
MIA South Gallery
2.1
km
Baggage Storage
2.1
km
Bethel Temple Church
2.1
km
Jefferson Reaves SR Park
2.1
km
651 E 4th Ave
Babcock Park
2.5
km
Benny Babcock Park
2.5
km
Golf Course
Miami Springs City Golf Course
2.9
km
Regis House Community Ctr
2.3
km
2100 NW 42nd Avenue Central Terminal
MIA Central Terminal Gallery
2.4
km
591 Northwest 27th Street
Miami Design District
6.9
km
2101 NW 51st
Olinda Park
3.5
km
Nearby
Bds Corp Inc
550 m
Technical Career Institute
590 m
Restaurants
Burger King
480 m
4201 Nw 36th St
Pollo Tropical
500 m
4211 NW 36th St
Miami Subs Grill
750 m
3700 NW 42 Ave.
Subway
870 m
700 S Royal Poinciana Blvd
Rincon Criollo
1.4
km
2601 NW 39th Ave
Reviews and Ratings
Feedback from previous guests about their experience.
58%
liked the hotel and would stay again
Great Dining Experience
Warm Service
Unpleasant Odors
Limited Dining Options
5.8/10
Guest rating
Rooms
5.5
Location
5.9
Service
6.3
Dining
6.8
Guest reviews
5.8/10
based on 8 reviews
7.9
7.9/10 based on 1672 reviews
Jack
United States,
May
2024
5.0/10
My stay at the hotel was a mixed experience. The rooms were outdated and definitely needed an upgrade, lacking in aesthetics and cleanliness. On the bright side, the housekeeping staff did a good job of maintaining them. The service was a bit lacking, with some staff members being unhelpful and apathetic, although one did go out of their way to help us with a reservation. The location, though a bit complicated, was close to the airport. Dining left much to be desired, with repetitive and not-so-fresh options. The facilities were average.
Rooms
5.0
The rooms were outdated and in need of an upgrade, lacking in aesthetics and cleanliness.
Service
5.0
The service was a bit lacking, with some staff members being unhelpful and apathetic.
Location
7.0
The location, though a bit complicated, was close to the airport.
Dining
5.0
Dining was not the best, with repetitive and not-so-fresh options.
Facilities
6.0
The facilities were average.
John
United States,
April
2024
6.2/10
The hotel rooms were spacious and comfortable but lacked cleanliness and aesthetic appeal. The service was friendly but inconsistent. The location was convenient for airport access but lacked nearby attractions. The dining experience was good but understaffed. Overall, the hotel has room for improvement in various areas.
Rooms
7.0
The rooms were spacious and comfortable but in need of aesthetic improvements and better cleanliness.
Service
6.0
The service was friendly but not always available when needed.
Location
6.0
The hotel is very close to the airport but lacks walking distance attractions.
Dining
7.0
The dining area was good but understaffed during busy times.
Facilities
5.0
The hotel lacked certain facilities and services need further development.
Thomas
United Kingdom,
March
2024
5.4/10
The hotel is located next to the airport and needs a major upgrade. Despite the comfortable stay with clean towels every day, there were issues like a broken bed and a leaking ceiling in my room, which was disappointing.
Rooms
5.0
The room was not an improvement and needs a major upgrade. However, it was comfortable and clean with fresh towels daily.
Service
9.0
The service was amazingly exceptional, with the staff showing excellent job performance, courteous hospitality, and a friendly welcome. They were attentive and provided various services such as room service, car hire, and shuttle service.
Location
5.0
The location was kind of provisionally with no atmosphere. Additionally, cleanliness was an issue. Despite being close to food trucks and having an airport shuttle, it was not the best stay.
Dining
6.0
The dining was okay with ample and satisfying options, including a manager's reception in the evening with a variety of snacks. However, there was room for improvement in offering more variety.
Facilities
5.0
The facilities could be enhanced to provide a better overall experience for guests.
Thomas
United States,
December
2023
5.0/10
My stay at the hotel had its ups and downs. The location was convenient, close to everything I needed, but the cleanliness and towel availability in the room were major letdowns. The staff seemed a bit distant and unresponsive, though the offer of Hilton points was a nice touch.
Rooms
5.0
The room was not as clean as I had hoped, with dust, pet hair, and even a cockroach on the bathroom floor. Additionally, the bathtub was not properly cleaned, and there was a lack of towels each day, which was frustrating.
Service
5.0
While the staff was attentive, they lacked a warm and inviting demeanor. I had to call for towels, and no one was available to bring them to my room promptly. The promised Hilton points have yet to be credited to my account.
Location
6.0
The location was okay, with easy access to nearby amenities. However, the cleanliness of the corridors was subpar, with food scraps scattered around, giving off a sense of mismanagement.
Dining
7.0
The dining experience was satisfactory, with good options; however, there could be more variety to cater to guests with dietary restrictions.
Facilities
5.0
The facilities need improvement, especially in terms of cleanliness and prompt service. It was not the ideal stay in terms of room upkeep and overall experience.
Jason
United Kingdom,
December
2023
7.0/10
The hotel rooms were disappointing in terms of cleanliness and being outdated, but the staff provided exceptional service. Overall, there were both positive and negative aspects to consider.
Rooms
5.0
The rooms were dirty and outdated, needing renovation like other Embassy Suites.
Service
9.0
The staff was extremely pleasant, helpful, and accommodating, especially the front desk staff.
Location
7.0
The hotel was within 20 minutes from everything, but on busy cruise departure days, it could be challenging.
Dining
7.0
The dining experience had its ups and downs, with a mix of chaotic service and positive interactions with the night manager Janina.
Facilities
7.0
The facilities were satisfactory.
James
United Kingdom,
May
2023
7.6/10
The hotel provided a clean and cozy room with a heavenly bed, although the breakfast could have been better. The front desk staff was exceptionally friendly and nice, creating a warm atmosphere. However, the room given initially was dirty and uncomfortable.
Rooms
7.0
I was given another room which had a broken door, felt moist and stuffy, but it was clean and the bed felt like sleeping on the clouds.
Service
6.0
The staff was nice but always seemed to be in a hurry. Despite some issues like waiting and difficulty finding my reservation, a small discount was provided for the inconvenience of being a Gold Member.
Location
9.0
The location was pleasant and conveniently close to Miami International Airport. It allowed easy delivery access from DoorDash.
Dining
8.0
The dining experience was good overall with a friendly staff and a variety of snacks during the manager's evening reception.
Facilities
8.0
The facilities were comfortably furnished and pleasant to use.
Vera
United Kingdom,
May
2023
7.0/10
The hotel has a retro vibe reminiscent of Embassy Suites from the 1990s. Despite some persistent odors in the rooms, the staff tried to address the issue promptly. The service was warm and understanding, although there were some mishaps with the room assignment. The location near the airport is convenient but limits dining options. The dining experience at the hotel was a standout with delicious made-to-order omelettes. The pool area was well-designed and enjoyable.
Rooms
5.0
The rooms had a nostalgic Embassy Suites look but were plagued by unpleasant odors. The smoking room mix-up was disappointing for a non-smoking booking.
Service
7.0
The service was warm, but there were some hiccups with the room assignment. Staff members were apologetic and accommodating.
Location
6.0
The close proximity to the airport is both convenient and a drawback for dining options.
Dining
9.0
The dining experience was a highlight, especially the delicious made-to-order omelettes.
Facilities
8.0
The pool area design was brilliant and well-maintained.
Great Dining Experience
Unpleasant Odors
Pat
United Kingdom,
May
2023
5.0/10
My stay at the hotel was a bit of a mixed bag. The room, although needing a major upgrade, was comfortable, but I faced issues with a broken bed and a leaking ceiling. The service, while starting off well with a pickup from the airport by responsive staff, took a downturn with being placed in a dirty smoking room late at night. The location had its faults, feeling somewhat unsafe, but the dining experience was a highlight despite some inconsistencies. Overall, the facilities were lacking and in need of improvement.
Rooms
6.0
The room, facing the airport, needs a major upgrade. Despite being next to the airport, it was comfortable.
Service
5.0
The service started well with a pickup from the airport by professional staff, but later issues with the room left a negative impression.
Location
5.0
The location felt somewhat unsafe and needed more attention to cleanliness for customer comfort.
Dining
7.0
The dining experience was a highlight with a variety of dishes, although not consistent in quality.
Facilities
5.0
The facilities overall need improvements for a more enjoyable stay.
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